Privacy Policy

Kolvera Group ("Kolvera," "we," "us," or "our") operates kolveragroup.com and provides marketing and customer acquisition services to residential contractors. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a form, you agree to the practices described here.

Information we collect

We collect information you give us directly, including when you fill out a form, book a call, or contact us:

• Name, company name, and type of business
• Phone number and email address
• Any details you share about your business or project
• Your SMS consent choices and the date and time you gave them

We also collect some information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and referring website. We may use cookies and similar technologies, including advertising pixels such as the Meta Pixel, to understand site traffic and measure our advertising.

How we use your information

• To respond to your inquiry and schedule calls or appointments
• To provide, operate, and improve our services
• To send you text messages and emails you have agreed to receive
• To send service-related notices, such as appointment reminders and account updates
• To measure and improve our website and advertising
• To comply with legal obligations and protect our rights

SMS / text messaging

If you opt in to receive text messages from Kolvera Group, we use your mobile number to send the messages you agreed to, such as appointment reminders, follow-ups on your inquiry, account notifications, and, if you chose to receive them, marketing messages. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us using the details below.

How we share information

We do not sell your personal information. We share information only in these limited cases:

• Service providers who help us run our business, such as our CRM, messaging, scheduling, email, and hosting providers. They may use your information only to perform services for us and are required to protect it. This does not include sharing mobile opt-in data or consent for their own marketing.
• Legal requirements, when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Kolvera, our clients, or others.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.

Data retention

We keep personal information for as long as needed to provide our services, meet legal and accounting obligations, and resolve disputes. When it is no longer needed, we delete or anonymize it.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

• Text messages: reply STOP to opt out at any time.
• Email: use the unsubscribe link in any marketing email.
• Access, correction, or deletion: contact us to request a copy of your information or ask us to correct or delete it. Depending on where you live, you may have additional rights under state privacy laws.
• Cookies: you can block or delete cookies through your browser settings.

Children's privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Third-party links

Our website may link to other websites. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. Continued use of our website or services after changes means you accept the updated policy.

Contact us

Kolvera Group
19214 Clay Rd, Ste C #2051
Katy, TX 77449
Email: [email protected]
Phone: (832) 759-9812